As much as I like Beethoven, I must admit that listening to the first 30 seconds of ‘Fur Elise’ while a robot voice reminds me that ‘all agents are busy now’ on a loop doesn’t fulfill my love for classical music. Just like waiting in a crowded lobby to be attended in an undetermined period of time is not my cup of tea, even if I’m offered one (or maybe a coffee).
At bunq we believe you shouldn’t be on hold in any line to have the best service. That’s why we do everything online. This means being available to you on support chat, email and together.bunq.com. So you can choose your own music and have your coffee however you like it.
And that’s really cool if you, like me, have always been more of a Mozart person 🎼