The Help screen should get some rework...
The level I have on together, the claps I have, I really don't care, I just want to get in touch with the community, but yet it takes awful lot of place on the screen which could get used in a better way.
The way you create a topic at the moment is by pressing "Ask a question", but what if I don't want to ask a question, I just want to post an idea, or report a bug. Categories that are not suited for Private Support nor for Questions.
Also mods are busy labelling together posts, so can't we change this screen?
The old screen:
Suggestion:
- Pressing your profile image, will still take you to your profile where you can gaze on your claps.
- Questions will only show questions.
- Wishes will only show you wishes.
- Bugs will not get reported publicly but goes straight to developers, I don't want to publicly shame bunq with production errors. In addition when reporting bugs you attach private information most of the times, I don't want to waste time on blurring screenshots. Developers can directly give feedback on the bugs or ask follow up questions.
- Mods no longer need to label the posts, since this is done automatically.
Cheers!