I just upgraded to a joint account and I would like to sacrifice one of my three cards so my girlfriend can order a second card. Sadly I can’t just freeze my card and let her order an extra card. Is there a workaround? I just want to end up with 4 active cards in total, so I don’t care if my third card is completely removed.
Martijn-Kruiten It is indeed not possible to freeze. I think it works if you permanently block a card. Of course you can never use it again.
If it still doesn't work, you should ask bunq support if they can remove the card from your account.
Martijn-Kruiten Hi 👋🏼 Martijn,
Good question! When you Freeze a card 💳, the option to permanently block a card 💳 will appear. After doing that, a Joint member should be able to order a new card 💳
Thank you both, it seems to work! I can’t fully test it, as my girlfriend just left the house, but I’m able to order a new one for myself, so it should work for her as well.
Martijn-Kruiten Good to hear! Hope you both enjoy your cards (and all the other fancy bunq 🌈 stuff)