Hey bunqers π
Got your German IBAN and want to make bunq your primary bank account? You can do so via the fully mobile Bank Switch Service within the app! π
Users with German IBANs can easily enable the Switch Service that allows all of your incoming payments and direct debits to be automatically switched to your new bunq account.
βοΈThis feature is currently available only for personal accounts.
How do I submit the Switch Service request?
All you have to do is request a switch to bunq and weβll take care of the rest πͺ.
- Go to Profile tab
- Tap on βοΈ Settings
- Tap on Bank Switch Service
- Tap on Fully switch to bunq and enter the IBAN of your old account
- Choose the sub-account where you want to redirect the payments
- Go through the final check and click on Next
- Check the Terms & Conditions of the Switch Service
- Confirm by tapping on Confirm switch. π
Processing the request
Once you complete all the steps, your request will be sent to the old bank and it will be processed automagically! πͺ
Your Switch Service will become active 2 weeks after being requested.
What will happen next?
Once your application has been submitted, you will get an email with your login credentials, which you can use to check the status of your request. You will also be able to see a dashboard with all the payments you selected, which ones have been notified and which ones you need to change yourself.
Once all the payment partners have been notified, you will receive a second email with some documentation and a reminder to log in and check the status of the partners.
This means that:
- All payment partners and all direct debits made from your other bank account will be notified to change to your bunq account.
- Once a new direct debit has been made with a company, we will automatically provide them with your bunq IBAN. Then the company will replace the IBAN on file and all future payments will be directly sent to your bunq IBAN. All direct debits made to the old account will not be processed.
If you wish to cancel your Switch Service after it has already been accepted, please contact us via Support.
For any further information, you can also check out our Terms & Conditions here.
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Want to learn more? Explore more bunq knowledge here β¨