kreativmonkey Interesting, thanks for the feedback. I can honestly say I never had this problem before anywhere else.
I am not talking about a hold being left open after another charge, I know that happens. But I never once had a case where after a month it was still sat in a pending state.
In this case what I find frustrating is that Bunq could manage this issue for us even if the cause is not them. For example - rather than make the user spot the problem and request help why not run a report on transactions still pending >30 days and run a manual process internally to solve it? That would be user friendly.