Hi, I’m a bit confused by the official pricing guidelines..
In the bunq app I have a listing for creating up to 18 online cards for my account however the pricing info states only 5?
René 🇩🇪🇦🇺 It is max 20 per year, even if you delete some of them...
https://www.bunq.com/assets/media/legal/en/20200123_consumers_business_pricing_EN.pdf
Simon M Hmm but that link is for business pricing, mine was for personal...
René 🇩🇪🇦🇺 The link that was posted says „Consumers & Business“. It includes information on both bunq Premium as well as bunq Business memberships.
René 🇩🇪🇦🇺 And as you can see, 5 online cards are included in the membership. You can however create up to 10 more (so 15 in total), but it‘ll cost extra fees every month.
Viel mij ook al op. Dacht ook dat het 5 kaarten waren. Nu ineens 20 stuks
Jeroen 20 is just the maximum card numbers you can get per year. You can only have at most 15 active cards at the same time.
Jakob That’s.. 19 total and very confusing and apparently , exclusively online cards.
Also - that snapshot in my original post was from this document: https://www.bunq.com/assets/media/legal/en/20200110_Fee_Information_Document_Premium_EN.pdf
René 🇩🇪🇦🇺 Yeah 5 cards are included in the membership fee so that snapshot of yours is also right.
Jakob Ah I think I get it.. 5 active online cards and a total of 20 online cards / year including frozen/deleted cards?
René 🇩🇪🇦🇺 Ja, dat klopt.
René 🇩🇪🇦🇺 Yup. I have 11 of them. 5 active, 4 frozen and 2 disposed (no longer usable). 9 remaining. I understand this can quickly become confusing :P
René 🇩🇪🇦🇺 It's also written here: https://together.bunq.com/d/7960-what-are-online-cards-and-how-do-i-create-one/2 And maybe Ali also mentioned it in the Update #10 Video: https://youtu.be/VqjoQR_Py0E?t=1174 But in the older Versions of the App they didn't had a counter for the remaining cards.
LvH Once you know the details it’s okay 👌 And with an amazing community like this at least getting to know is fast!
The cards reset yearly? So if I dispose off a card that slot will be free again next year?
René 🇩🇪🇦🇺 I am not sure about the reset. I haven't created an online card this year and have only remaining 9 cards?
Simon M Just a shot out into the blue but maybe it’s not year as in Jan-Dec but 12 months since you made the account?
I apparently have 17 in total? Weird.
Btw, the rule is 5 active cards, max creation of 20 per year.
John Do Heb je ook online betaalkaarten die je hebt geblokkeerd? Ik heb die niet en bij mij is het aantal actief plus aantal nog aan te vragen wel 20.
Jeroen 🏳️🌈 I can’t remember I ever blocked a online card 💳. So, I can’t explain this number 🤷🏼♂️
John Do Alle geblokkeerde betaalkaarten staan toch in het totaal overzicht waar alle kaarten onder elkaar staan? Het is juist een veelgestelde vraag op Together waarom die geblokkeerde betaalkaarten daar staan en of ze niet weg kunnen.
Jeroen 🏳️🌈 Jups, maar ook daar staan geen geblokkeerde online cards. Kortom: ik kom niet op een totaal van 20 uit, maar op 17