Have some more questions about our new SuperGreen subscriptions? We’re happy to answer them for you!
This topic covers:
- 1. General questions about SuperGreen
- 2. What happens to my current subscriptions?
- 3. Pricing
Check out our list of FAQs below. 👇
1. General questions about SuperGreen
Why did bunq decide to change its subscriptions?
After we introduced the Green Card, many bunqers indicated they wanted to plant trees for all card payments - not only payments with a Green Card. To make this possible, we introduced the new SuperGreen subscriptions.
We asked your feedback in a survey to understand if bunqers preferred planting trees with all card payments and restructuring the subscription plans, or keeping everything as it was. More than 80% of bunqers indicated they wanted new subscriptions with the possibility to plant trees with all cards! 🌈
Since, after adding SuperGreen, we reached more than 10 offers, we decided to simplify our subscription plans to make it easier for you to find the subscription that best fits your needs.
Why should I upgrade to SuperGreen?
With SuperGreen subscriptions you get to enjoy the Premium features you know and love on top of planting trees for every card payment you make!
This means that with SuperGreen, all your bunq cards will help you grow your forest, which will help you plant 50% more trees than before and become CO2 free in less than 2 years!
I want to order my Metal Card, how does it work?
You will be able to get your beautifully crafted, stainless-steel Metal Card (known before as Green Card) if you prepay your Super Green subscription for 12 months. More information on how to get a free Metal Card here
Are all the features of Premium available in the SuperGreen subscriptions?
Yes, if you have a SuperGreen subscription you’ll be able to enjoy all the features of Premium, just as you will get access to all the Business features with a Business SuperGreen subscription.
On top of this, both subscriptions will allow you to plant trees for all your card payment and become CO2 free in less than 2 years, while enjoying features such as Zapier, Auto-Export and Scan receipts at no extra cost!
2. What happens to my current subscription?
What is going to happen to my Green Card subscription?
All our users who own a Green Card (with a Green Card, Premium or Business subscription) will automatically be upgraded to SuperGreen to enjoy all its benefits and plant trees on all their card expenses, all at no cost!
Since they already paid their yearly fee for the Green card, they will be able to enjoy this new subscription at no extra cost until their next billing day in March 2021.
What is going to happen to my Joint subscription?
As part of this big step to a greater bunq experience, we have discontinued the Joint subscription. However, we want to make sure that it remains easy to stay committed with your partner(s). As a bunq Joint user with a Green Card, you have been automatically upgraded to bunq Premium SuperGreen at no extra cost for the next 3 months.
Can I still share a Joint bank account with a friend/partner?
Of course this will not affect any joint or private sub-accounts that you have and you will be able to experience all the benefits of bunq Premium SuperGreen to the fullest! You will still be able to share joint bank accounts with your partner(s). See how here.
What will happen to the oldest bunq memberships: More, Free & Premium Limited / Promo?
Because so many of our users asked for a simpler way to contribute to a greener planet, we also simplified our subscriptions. In doing this we discontinued the bunq Free / More / Premium Limited / Promo subscription. However, we want to make sure that you get to experience the latest Premium features that make life easy. If you’re on bunq Free, More or Premium Limited / Promo, you will be automatically upgraded to bunq Premium for free for the next 3 months. This way you can get the full bunq experience without any hassle.
You can read more about how Premium makes life easy here
I have a Premium and/or Business subscriptions, what is it going to change for me?
Our Premium and Business subscriptions will stay the same, so you can use the bunq features you know and love. This means that you will still be billed the same amount as you were before the launch of SuperGreen.
There will be an exception for our Business users with paid features such as Zapier, Auto-Export, Scan receipts and Auto VAT. These Business users will automatically be updated to Business SuperGreen, and get an email with more information about this upgrade.
As a Travel user will this change impact me?
No, if you want to keep your Travel subscription you know and love then the launch of SuperGreen will not change anything for you.
You’ll still be able to enjoy a MasterCard credit card, specially designed to work just like a debit card, giving you the best of both worlds
Is there anything changing for bunq Pack members?
If you are a member of a bunq Pack you’ll still be able to enjoy one simple monthly fee of €19,99 for 4 bunq Premium subscriptions, or 3 bunq Premium subscriptions and 1 Business account.
If you would like to be part of a Pack with a SuperGreen subscription, you can always change your subscription and pay the difference between Premium/Business and SuperGreen (€9/month for personal users, €10/month for business users).
If you have a bunq Pack Premium or Pack Business subscription with a Green Card that you ordered before April 2020, you have been automatically upgraded to bunq Premium SuperGreen at no extra cost until March 2021! This means your monthly fee will not change until then. From April 2021, you just pay the difference between Premium/Business and SuperGreen (€9/month for personal users, €10/month for business users)
As a Premium user with a Metal Card I planted 2 trees for each €100 spent, is this still the case?
With bunq SuperGreen, we made planting trees easy for everyone. Research has shown that a bunq SuperGreen user, by planting trees with all their bunq cards, will plant 50% more trees than a Premium user with a Metal Card would have!
I have already paid € 99 for my Green Card subscription. Do I have to pay something extra now that I’m automatically switched to SuperGreen?
No! As promised you will not be charged until your next billing day which is in March 2021. In the meantime you will be able to enjoy all the benefits of SuperGreen and plant trees on all your card expenses at no extra cost!
What are the monthly fees for the SuperGreen subscriptions?
There is a monthly fee of €16,99 for a Personal SuperGreen subscription and €19,99 for a Business SuperGreen subscription.
Do I have to pay something on top of the monthly SuperGreen fee to get a Metal Card?
As a SuperGreen member, you can order a Metal Card as part of your subscription. You get the card for free when you prepay your subscription for 12 months. More information on how to get a free Metal Card here
Is there any other change in the bunq Pricing?
From now on, additional cards will come at €2.99 per month, no matter what type of card you choose. This makes it possible to offer clear and easy pricing, also when we introduce new card types. You can always freeze additional cards from your bunq app to remove additional monthly fees.
Join Business SuperGreen, and start banking towards a more sustainable future today! 🌿
