Have some more questions about our new easyGreen plans? We’re happy to answer them for you!
This topic covers:
- 1. General questions about easyGreen
- 2. What happens to my current plans?
- 3. Pricing
Check out our list of FAQs below. 👇
1. General questions about easyGreen
Why did bunq decide to change its plans?
I want to order my Metal Card, how does it work now with easyGreen?
You will be able to get your beautifully crafted, stainless-steel Metal Card (known before as Green Card) in one of our two easyGreen plans.
Is the Metal Card offered with easyGreen?
The bunq Metal Card is included in your easyGreen plan. You get the card (valued at €129) for free, provided you stay a easyGreen member for 1 year after you order it.
If you want to leave easyGreen in that time, we'll simply charge you the difference between the card price (€129) and the monthly fees you paid in the meantime.
Are all the features available in the easyGreen plan?
Yes, if you have a easyGreen plan you’ll be able to enjoy all the features, just as you will get access to all the Business features with a Business easyGreen plan.
On top of this, both plans will allow you to plant trees for all your card payment and become CO2 free in less than 2 years, while enjoying features such as Zapier, Auto-Export and Scan receipts at no extra cost!
2. What happens to my current plan?
What is going to happen to my Green Card plan?
All our users who own a Green Card (with a Green Card, Personal or Business plan) will automatically be upgraded to easyGreen to enjoy all its benefits and plant trees on all their card expenses, all at no cost!
Since they already paid their yearly fee for the Green card, they will be able to enjoy this new plan at no extra cost until their next billing day in March 2021.
What is going to happen to my Joint plan?
As part of this big step to a greater bunq experience, we have discontinued the Joint plan. However, we want to make sure that it remains easy to stay committed with your partner(s). As a bunq Joint user with a Green Card, you have been automatically upgraded to bunq easyGreen at no extra cost for the next 3 months.
Can I still share a Joint bank account with a friend/partner?
Of course this will not affect any joint or private sub-accounts that you have and you will be able to experience all the benefits of bunq easyGreen to the fullest! You will still be able to share joint bank accounts with your partner(s). See how here.
What will happen to the oldest bunq plans: More, Free & Premium Limited / Promo?
Because so many of our users asked for a simpler way to contribute to a greener planet, we also simplified our plans. In doing this we discontinued the bunq Free / More / Premium Limited / Promo plans. However, we want to make sure that you get to experience the latest features that make life easy. If you’re on bunq Free, More or Premium Limited / Promo, you will be automatically upgraded to bunq easyMoney for free for the next 3 months. This way you can get the full bunq experience without any hassle.
You can read more about how easyMoney makes life easy here
I have a Personal and/or Business plans, what is it going to change for me?
Our Personal and Business plans will stay the same, so you can use the bunq features you know and love. This means that you will still be billed the same amount as you were before the launch of easyGreen.
There will be an exception for our Business users with paid features such as Zapier, Auto-Export, Scan receipts and Auto VAT. These Business users will automatically be updated to Business easyGreen, and get an email with more information about this upgrade.
As an easyTravel user will this change impact me?
No, if you want to keep your easyTravel plan you know and love then the launch of easyGreen will not change anything for you.
You’ll still be able to enjoy a MasterCard credit card, specially designed to work just like a debit card, giving you the best of both worlds
Is there anything changing for bunq Pack members?
If you are a member of a bunq Pack you’ll still be able to enjoy one simple monthly fee of €19,99 for 4 easyMoney personal plans, or 3 easyMoney Personal plans and 1 easyMoney business account.
If you would like to be part of a Pack with a easyGreen plan, you can always change your plan and pay the difference between Personal/Business and easyGreen (€9/month for personal users, €10/month for business users).
If you have a bunq Pack with a Green Card that you ordered before April 2020, you have been automatically upgraded to bunq easyGreen at no extra cost until March 2021! This means your monthly fee will not change until then. From April 2021, you just pay the difference between Personal/Business and easyGreen (€9/month for personal users, €10/month for business users)
As a Personal user with a Green Card I planted 2 trees for each €100 spent, is this still the case?
With bunq easyGreen, we made planting trees easy for everyone. Research has shown that a bunq easyGreen user, by planting trees with all their bunq cards, will plant 50% more trees than a Personal user with a Green Card would have!
I have already paid € 99 for my Green Card plan. Do I have to pay something extra now that I’m automatically switched to easyGreen?
No! As promised you will not be charged until your next billing day which is in March 2021. In the meantime you will be able to enjoy all the benefits of easyGreen and plant trees on all your card expenses at no extra cost!
What are the monthly fees for the easyGreen plans?
There is a monthly fee of €16,99 for a Personal easyGreen plan and €19,99 for a Business easyGreen plan.
Do I have to pay something on top of the monthly easyGreen fee to get a Metal Card?
As an easyGreen member, you can order a Metal Card as part of your plan. You get the card (valued at €129) for free, provided you stay an easyGreen member for 1 year after you order it.
If you want to leave easyGreen in that time, we'll simply charge you the difference between the card price (€129) and the fees you've paid in the meantime.
Is there any other change in the bunq Pricing?
From now on, additional cards will come at €2.99 per month, no matter what type of card you choose. This makes it possible to offer clear and easy pricing, also when we introduce new card types. You can always freeze additional cards from your bunq app to remove additional monthly fees.
Join Business easyGreen, and start banking towards a more sustainable future today! 🌿
