Are you asked for a survey?

freakyaxel

We ask for data about the poll !
You closed my thread saying is a duplicate of this one. So share the data...

This data is nothing personal and does not involve any privacy violation. By omitting the data you confirm that the 81% excuse is just what it seems. An excuse to cover those awful changes you've done...

I'm really getting tired of Bunq support. And I'm sorry to see that Matteo finally is (hopefully) not a bot spamming the same message

Lui

There was a survey about the GreenCard subscription!!!!

freakyaxel

https://www.altfi.com/article/6383_bunq-will-help-customers-become-co2-free-in-less-than-two-years
https://www.finextra.com/newsarticle/35564/bunq-ceo-covid-19-no-threat-to-appetite-for-sustainability

Soooo Bunq, I am really angry about the changes you've done to subscriptions, but could you at least share with us the data of the poll?
You keep mentioning that in every reply. We need transparency and the data:

how many voted
how many of them are bunq users
how much time has that poll been opened for

Please answer those questions so we stop with all the angry comments.
I really think we deserve AT LEAST that!

Plietscherjung

Hallo Matteo,

teilt uns doch einmal bitte transparent folgende Daten mit:

An wie viele Bunq Nutzer wurde eine Einladung zur Teilnahme an der Umfrage verschickt.
Wie viel Nutzer hat Bunq insgesamt?
Wie viele Nutzer haben an dieser Umfrage teilgenommen.

Lui

Bunq doesn’t need to answer these questions.

They can designed their own Pricing model.
As „StartUp“ Bank it’s Even more important to find the right Model!

If bunq wants to do this. Let them do it.
Decide for yourself if you want to stay or not.

I don’t know what’s the Problem.
Bunq Is compensating a lot of old models with 3 Month free premium. So that users can decide what they want to do.

They make planting trees easier, but It costs 9€ more wow

Wouter-Lime-Kiwi

I didn’t get any survey. And I’m one of the poepen with a joint account. So this directly affects me. It’s beyond me why this has been done the way it has.

Catvlek2

Nooit iets gezien

Thomas-Red-Panther-1616686636

Habe auch nie eine erhalten

Plietscherjung

Natürlich muss Bunq das nicht. Aber eine Bank die mit dem Versprechen: Zusammen /together an den Markt geht und immer erwähnt das sie alles Zusammen mit der Community machen, kann doch auch Transparenz zeigen? Allen Beteiligten ist klar, dass Bunq Geld verdienen muss. Da wäre aber Ehrlichkeit die bessere Alternative.

OlivierV

Never received any survey either.
I think they've only surveyed themselves :D

Bastiaan-Turquoise-Panda

I manage quite a few Bunq accounts and no e was asked for a survey. It seems that they just shout something and think that they can get away with it when it’s s ‘green’.

Walter-Golden-Kiwi

🤣🤣🤣

freakyaxel

They keep mentioning it, putting the link to the survey (invalid). using that excuse for every change.

They are a fintech startup (also not a startup anymore), saying that tranparency and the customer is important.

Do you find it right if people change their bank to bunq paying a certain amount and after some time they double the price "just because" they are a startup and can do it?

I have every right to say my opinion and I have actually never experienced something like that with a bank, and had many bad experiences with N26 and Revolut as I started to use them just when they started.

Lui

Where does the double price come from???

Walter-Golden-Kiwi

Well, their grass is not so green anymore. Or at least I can almost see greener grass.

freakyaxel

Me, I used Joint with 3 people, my family. Paid 9.99
Now I would have to pay 4.99 for every account for the first 3 months. Total 14.97
After the 3 months is becoming 7.99 for every account, so 23.97.

But "luckly" they have that overpriced Pack that I would not use entirely as we are 3, costing 19.99 (4 people).

And no, don't tell me: You could invite a stanger.

Lui

If you don’t want to invite a stranger.
Just ask someone if you can join them.

It it’s a problem for you to join… wow

Sayon

I was asked for a survey, and I had chosen the one which stated leave the memberships as it is. Do not change it.
But I am a new bunq Premium user, have been using the travel card before that. I switched to Premium about a couple of weeks ago, and just as I switched I got the survey. Which for me doesn't really make sense as to why they would give a new user the survey and not the ones who have been using bunq since a lot more than I have, as they would have more thoughts on this than me. Maybe if this was their model and they tried pushing the survey only to new bunqers that would probably make a little bit of sense as to why it is 81%. As I am sure by the looks of it, the majority does not want it. If I am a new member maybe I might be swooped by all the eco-friendly benefits. Just my 2 cents.

freakyaxel

Hope you are kidding ahah really

Arjan21

Ik ook niet.
Ik wilde samen met mijn vriendin een joint account gaan nemen. Want dan waren de kosten nog niet zo gek. Maar nu stap ik toch van dit idee af. En hou ik het bij premium en dan gaan we naar een andere bank voor een gezamenlijke rekening.