We all know that fantastic moment when you get your brand new phone. 📱Logging in on your bunq app on the new device is super easy, especially when you've retained your old phone number.
How do I login to my bunq account on a new device?
Follow the steps below if you have the same phone number or email address:
- Open the bunq app 🌈
- Tap on Already a member? Login!
- Enter the phone number or email address linked to your bunq account
- Enter your Security code
- Open the link we sent to your phone number or email address from your new phone
- Proceed with identification by recording a selfie video or by uploading your ID document.
- Confirm access to your bunq account.
If you need to reset your security code, you can check this page.
Every time you login on a new device we will apply a one hour cooldown period. During this time we will preserve your most valuable banking information. Read more which actions are protected by Extended Safety here.
Want to learn more?
Explore more bunq knowledge here. 🌈