Thanks for reaching out. Let’s see how we can best help you:
🌈 Already have the bunq app? Amazing!
Please contact us through our secure in-app chat, Private Matters. You can access it by going to: Accounts > Help > Ask a question, or by clicking on this link here. Private Matters is the best place to contact us if you have a question regarding your existing account.
🌈 Looking to open an account with us (or having some trouble logging in)?
Please send us an email to email@example.com. Then we will be sure to get back to you with more information through email as soon as possible! If you have a bunq account, be sure to include the email address or phone number linked to your bunq account within the message. Then we can best help you log back in again.
Keep in mind that we don't have a support phone. For all other questions, please also email us at firstname.lastname@example.org and we will assist you accordingly!
🌈 Wondering more about our different memberships or features?
Check out more on Together, our online community forum! You can explore knowledge on your own time here.
Please contact us through the channel that best fits what you’re looking for and we’ll be sure to get back to you as soon as possible!
Bank of The Free