Dear Bunq team, I cannot make any transactions anymore and it looks like my account subscription is not active nor I cannot send any messages to your support team. To be honest I am worries as I made yesterday a deposit and cannot get access to my money.
Best,
Florian
I opened a Bunq business account and when I try to make transactions I seem go get the same error “subscription not active” (while it definitely is part of the bu q pack)
I also receive error messages when I try to upload verification documents
Melle Grössl I hope the support team will help us here
Florian I’ve contacted them, but no reaction yet. In these situations I would like to speak to someone on the phone right away....
Melle Grössl I am in the same situation. I couldn’t find a phone number so I’ve sent them an email but didn’t get a reply yet
Hi both 👋
The support team is investigating your issue and will get back to you soon, thank you for your patience 🌈
Cheers,
bunq
