I remember (the story of) bunq from when it wasn't open for the public. For me, the whole concept of a 'bank' that doesn't hire bankers, but hires nerds, was ground breaking. It's like a bank that's started by your peers, specifically for people like myself. It felt personal and kinda 'nerdy'.
That concept led to me following bunq. I tried it once during the old price model and was a bit confused by it. Better said: I'm more of an 'all you can eat' kind of guy. Eventually I came back on board after the pricing model was changed and (although more expensive) a lot clearer.
Shortly after that my girlfriend (who is originally British) moved back here and we wanted a shared account. After some considerations and having a ton of hassle with ING, she was fed up and wanted to try bunq too. Showing her how easy it was to create her account and creating a shared account for us, convinced her within minutes to go all-in on bunq too :).
It's not a very interesting story, but I think it's one that many people can recognise.
Now, being brutally honest, I do hope that bunq will keep paying attention to these points. With the new artwork and new website I'm honestly not entirely sure if I would sign up if I were a new user (not because the product isn't good, but because it doesn't appeal as much to me anymore): it's lost a bit of it's simplicity and 'nerdiness'.
I hope that feedback like this is why you're asking this question, Ali. All that remains is for me to say thank you for the amazing product and investments you're making to make this work. And of course thank you to all the bunqrs that made bunq into such a cool product.