We have been made aware of ongoing phishing scams - Info.email@example.com that are pretending to be bunq or other banks, asking to verify your login details in order to get your login credentials. We wanted to address this and give you some further information on the phishing reports we have received to make you aware and avoid falling victim to the scam.
What is phishing? 🎣
Phishing is a form of fraud where the scammer will send communications (emails, texts, messages over social media) pretending to be from reputable companies to trick you into sharing your personal details such as passwords, account details and card numbers.
For more information on phishing and how to prevent being phished have a look at this topic: https://together.bunq.com/d/19654
We have received a report about the following e-mail: Info.firstname.lastname@example.org. This email address uses phishing email asking users to pay their outstanding debt by entering their login details and other payment information.
What will happen next
We are aware and have reported the scam to our internal team. They are currently taking the needed action to keep everyone safe. We will update this topic when we have new information on reporting the e-mail address. 👍
Do you need to report something? 🌈
If it's a fraudulent user, you can help keep bunq safe. Simply send an email to email@example.com and we’ll take it from there. If reporting a possible fraudster, please include their account number and any information you have related to the case.