Problem linking bunq to PayPal

xiaoming

I’m having problem linking my bunq account to PayPal. It always says ‘not able to complete’(app) or ‘can’t link this account at this moment’(pc).

My PayPal account is in the Netherlands. I chose Netherlands when trying to link the account. I have another euro account from the UK linked to my PayPal without problem. But with the bunq account, I can’t even get into the confirmation phase.

PayPal is always confusing and their service is shitty. I trust bunq more than them. I would always assume the problem is on their side. No joke.

But maybe the bunq people can suggest common issues preventing the link? Thanks in advance.

Pac-Man

Xiaoming Einfach eintragen und nicht kopieren und bei PayPal einfügen.

Tim

Xiaoming

Did you already reach out to PayPal support?

Bastiaan

Xiaoming Did you try to link your IBAN or a bunq Mastercard?

New-Mustard-Bat-2379069182

Xiaoming did you solve your problem? Cuz now I have the same problem with PayPal-bunq. But my card is maestro ( not Mastercard) and there are no any options to my card

xiaoming

Markus Thanks for the advice. It’s an interesting one to try, but sadly it didn’t work.

Pac-Man

Am besten über die PayPal Seite dmachen

xiaoming

Tim I did. They are only accepting requests by email right now.

xiaoming

Bastiaan Link my IBAN. I can link MasterCard without problem. But wanted to transfer PayPal money to my bunq account.

Tim

Xiaoming

I still think they are the only ones to be able to help you as it's their end of the service that doesn't work sufficiently. Your bunq IBAN is a full SEPA bank account and should therefore be accepted. Of course there could be several reasons why this doesn't work at PayPal due to due diligence, bugs, unverified account or whatever reason.

xiaoming

Tim I get that. I tried to reach out to them. Their support team are one of the worst. I’ve always had weird problems with PayPal. I’d assume it’s a problem on their side.
I just wonder if anyone here had the same problem, or could suggest common reasons for failure to link to PayPal. Thanks.

Tim

Xiaoming

I remember from previous reports that the outcome may vary by trying it through a different channel such as app vs mobile browser vs desktop browser. It's also important as you mentioned to select The Netherlands as the bunq IBAN starts with NL. I hope you can get it to work.

emily-Blue-Wolverine

Tetiana Hi Tetiana 👋 I understand you can't link your bunq Maestro debit card to your PayPal account. If Xiaoming doesn't get back to you with an answer soon, please reach out to support, they will be happy to take a look at your situation and advise you on how to proceed 🌈

beekie

je moet paypall even bellen. paypall ziet bunq als risico ivb fraude. even bellen en zij zetten handmatig deze beveiliging voor je uit. heb ik ook gedaan begin dit jaar.

sotirios-Black-Moose

Hey marcel 👋
PayPal has their own security measures in place to protect their users' financial information, and by reaching out to them, you can discuss your concerns and request manual adjustments to ensure a seamless experience with bunq 🙌

Kindly note, we're unable to directly contact PayPal to inform them on these matters 🙏