iDeal payments after payment requests not being redirected

Dan-Indigo-Panda

iDeal payments after payment requests not being redirected when paying with bunq. If selecting a different bank I get a notification on the screen that it had been paid and get redirected back to the store
But if doing it bunq to bunq - I stay blocked on the "QR" screen.

Nikoleta

Hi @Dan 👋

Thanks for reporting this to us! We had a similar bug a while ago but that was fixed. You can check the topics here and here. Can you please go to your App store make sure you're using the latest version of the bunq app. If that's the case and the issue persists, please reach out to us in the Private chat (Profile > ⚡️> Get private support) so we can help you further 😊

For now I wish you have a great rest of your day! 🌈

Cheers,
Nikoleta

New-Azure-Butterfly-1054086932

IDeal betaling lukt bij mij ook niet. Na het scannen van de QR code, word de betaling niet uitgevoerd.

Erika ?? ??-Silver-Turtle

Hi Hans 🌈

Could you please reach out to us though the app so we can review the case 😊

Wishes for a great day,
Erika

New-Grey-Dragon-2503716116

Hi I want close as quick possible account it been stohl by someone

Nikoleta

Mathieu Hi 👋

As I see this is not part of the bug issue in the topic but rather more sensitive matter, can you please reach out to us in the app chat (Profile > MENU > Get Private Support). We'll be able to help you from there 👌

Enjoy your evening 🌈
Nikoleta