Hey Improve-and-Grow-B-V-Pink-Shark 👋
Is the ATM giving you a specific error message? Or do you see an error message in the event overview?
This can help us find out what's going wrong 🤔
It might me possible that the ATM in question simply not support your Maestro/Mastercard? If you've got both on you, you might have more luck with the other card 🍀
If you aren't able to find the cause of the problem, the bunq support team might be able to help you. You can find them by tapping on your profile picture in the upper right corner of the app and then Private Matters.
Have a nice day! 🌈