Dear bunq teams 😎🌴☀️
Small change > big positive impact on the user-experience for 1) the Watch bunq App, 2) for bunq web, and for 3) API-based apps. Bunq users reported that this worked in the past >>> if yes, then this is a bug, or a much needed feature - either way, here the details:
1. Please keep the list-order of sub-accounts on the bunq Watch App the same as on the bunq iPhone App.
Keep the account arrangement consistent across devices and apps! This will increase the user-experience greatly for all bunq users with more than a few accounts - plus the effort to implement this (or fix the bug) is minimal!
2. Do the same for the order/arrangement of the cards 💳. Consistent order across devices and apps.
3. Do the same as in 1. and 2. for „bunq web“.
Same sequence in the list of sub-accounts as on the iPhone bunq home screen also on the bunq web start screen.
4. Allow the same for external API access apps such as „bunqDesktop“.
Same list-order in the list of accounts as on the bunq iPhone App - please! Perhaps this part is possible already, as I am not an API expert > Is it possible to read out for each sub-account where (which list-number) it is located on the bunq app home screen? If this is not the case, then this should be added as simple property to the property list, just as simple as sub-account-color can be read out for each account. Implementation is trivial.
Please respect these basic common sense concepts - the programming effort is minimal (hours) the user happiness impact large ☀️♥️
WHY IS THIS IMPORTANT?
Users put much effort, thought and care into their bunq home screen arrangement, especially if you have more than just a few accounts. What do you think how users feel, when the logic in their accounts-arrangement is not accessible on all the other devices and apps?
I am a Professor of product design and I strongly urge you to get these details right. Because they really annoy customers if they are not there.
I think this is really a very basic thing of quality control. Please control your quality and delight your customers also at that level.