Sometimes a Local Currency account remains with the pending status for days after the creation.
🔎 How can I check if this is my case?
When creating an account following the steps below the account account will remain pending even after a couple of days:
Go to the Home tab
Press on “+Add Account”
Choose Local Currency Account
Select the currency that suits you better
The account is created ✨
All accounts have the status “Pending” right after they’re opened. The problem is that some of them remain “Pending” even after a couple of days.
🐛 Bug status:
Fixed: Update your app to solve the bug! 🚀
❓I have this bug, what should I do now?
For some users adding their telephone number to the account solved the problem! You can try that following these steps:
Go to the Search bar
Type “Personal Information”
Add your telephone number
If the issue persists, please keep an eye on this topic and we’ll let you know when it’s fixed.
✨ Pro tip: always keep your app updated! All bugs are fixed through updates so this is the easiest way to always get the best version of the bunq app!
Want to learn more about bugs?
Explore more here and stay updated 🌈