Hey bunqers! 🌈
As a bank we’re required to verify your identity before opening your fully-fledged bank account at bunq. Since we’d love to have you onboard, we partnered up with IDnow for a smooth and worry-free identity verification for our users in Spain 🙌
How does IDnow work?
IDnow agents will verify your identity via video chat, from 08:00 CET to 24:00 CET everyday. Here’s the quick process:
- Start the verification process
- Enter your personal information
- Enter the verification code we’ve sent you through SMS
- Select the reasoning of opening an account with us
- A checklist for your verification will appear - check it out and keep everything listed in hand for fast verification
- When checked, await for the app connection check
- Wait for an IDnow agent to show up
- Follow their instructions
- Finish the verification 🎉
How to successfully finish IDnow verification?
- Make sure to read the list of approved documents so that you know what is accepted for your verification.
- Be patient. Don’t close the app or your phone while connecting to a live agent. This should take less than 3 minutes.
- Allow the agent to hear and see you clearly. Connect to a stable WiFi or hotspot around you and stay in a well-lit environment.
- Complete the verification on your own. No one is allowed to hold your phone or be present in the background.
Sign up now and get your bunq account in less than 5 minutes! 🚀
You have to verify with Onfido?
Explore more bunq knowledge here 🌈