📲 When this bug happens:
With Update 19, we announced that we’re offering Easy Investments accounts to help you put your money to work on sustainable goals. When trying to withdraw money from an Easy Investments account, some users see an error message that says 'Something went wrong on bunq's side' and the withdrawal is not processed.
🔎 How can I check if this is my case?
When following these steps to withdraw money from your account an error message appears:
Go to the Home tab
Click on the Wealth tile
Choose the Easy Investments account
Tap on “Withdraw” and select the amount
An error message appears saying: ‘Something went wrong on bunq’s side’
The withdrawal is not processed
🐛 Bug status:
Fixed: Update your app to solve the bug! 🚀
❓I have this bug, what should I do now?
All you need to do is sit back and relax. Let us do the rest! Our team is aware of the issue and we will let you know here when it’s fixed!
✨Pro tip: always keep your app updated! All bugs are fixed through updates so this is the easiest way to always get the best version of the bunq app!
Want to learn more about bugs?
Explore more here and stay updated🌈
