📲 When this bug happens:
For your convenience, payments can be easily scheduled through the app. Due to this bug, some payments cannot be cancelled.
🔎 How can I check if this is my case?
Choose your sub-account
Click on the settings icon ⚙️
Go to 🟧 Scheduled Payments
Tap on the scheduled payment that you want to cancel
There’s no option to cancel the scheduled payment because the button to do so is missing
🐛 Bug status:
Fixed: Update your app to solve the bug! 🚀
You should be able to cancel the scheduled payments also following these steps:
- Go to the Home tab
- Select the sub-account
- Go to the search bar and search for the name of the merchant/ person that you send the scheduled payment to
- Press on "View schedule"
- Click on "Cancel future payments"
❓I’ve encountered this bug, what should I do now?
All you need to do is sit back and relax. Let us do the rest! Our team is aware of the issue and we’ll let you know here when it’s fixed!
✨Pro tip: always keep your app updated! All bugs are fixed through updates so this is the easiest way to always get the best version of the bunq app!
Want to learn more about bugs?
Explore more here and stay updated🌈