Hey bunqers 🌈
Join bunq’s amazing and supportive community with just a few taps and earn extra benefits! With the new Community tab, you can add your knowledge, rate our guides and increase your own rating with every experience you share.
What’s new with the Community tab?
We improved the Community tab in several ways which will make life easy. Let’s dive in and see what’s new and how it works:
You can share knowledge, ideas or experience directly from the Community tab, and you can do this in a more visual way. Simply go to the Community tab, click on Create a post, choose the category of your article, attach a picture and post! Easy as that.
When you share knowledge with the Community, you’ll earn points, which will level up your account. The more points you get, the faster support you’ll get when you enter a chat with us. You can learn more about the levels here 🚀.
Your feedback is really important to us, so we decided to improve our Support scorecards. Now, when you finish a conversation with a Support guide, you can now rate them, based on their assistance’s quality, clearance and accuracy. You’ll earn extra points for every time you rate your experience 🙌
The guides who assist you will also rate their experience with you. These ratings can benefit your Community level and bring you faster support. See more about the new Community level here
You get an easy insight into your activity in the Community tab with bubbles which indicate your level, your posts and how people react to everything you post.
Want to learn more?
Explore more bunq knowledge here ✨