bunq Together

[REPORTED] Together - Level not updated and different from bunq App

Gianguig

HI there 🙌,
I am not sure if it happens to others also, but I noticed that in Together the "Level" does not get updated compared to what is reported on the Community tab (central dial) labelled "Your Level". Not a big issue, but does not look great and given the support now is linked to this level, not having it reflects correctly is not very pleasant.

This is how I see my level in the App (moved from Ace to Wizard few days ago) 😀:

And this is how I see the level in Together in my profile and in the posts / reply I write 🐞:

Thank you 🙏 for taking a look. Maybe it had been reported already.
Have a great bunq day 🌈
GG

bunqVitaly

@GG Hi!

Thanks for reporting this bug to us! We’ve reported this issue to our developers so they can work on a solution right away. We will make sure to update this topic as soon as we have news about this, and of course we'll do our best to fix this as soon as possible 🌈

Also, when you click on your rank, it will show "You need xx points to rank up", being xx a fixed number. I reported this as well 😊

Gianguig

Vitaly 🇪🇸🇬🇧 Thank you a lot 🙏
Have a great day 🌈
GG