I’m getting an error. Please, help.

dosz-Grey-Goat

Mary Yes, the credit card works like a regular card - you need to have available funds on it.

New-Raspberry-Argali-614094967

I have the same

New-Turquoise-Wildcat-4172950429

Coucou

New-Turquoise-Wildcat-4172950429

J’ai fais un virement si un bénéficiaire et le destinataire n’a toujours pas reçu le fond

dosz-Grey-Goat

Famagan Hi! Bank transfers between banks in the SEPA Region usually take 1 or 2 business days to arrive at the recipient. When you send a payment from your bunq account, we'll process it right away and send it to the receiving bank. It can then take a couple of days for the payment to be processed into the receiving bank account. Check out this page for more info on the average processing times: https://together.bunq.com/d/4295 💡

New-Chestnut-Sloth-384831601

Tyler 🇬🇧🇭🇺 Dat is ook een leugen ik heb een betaling onderzoek gedaan jullie hebben nog 650 euro in jullie systeem omdat er iets is fout gegaan bij jullie moet ik geduld hebben jullie maken grote fouten wat ik niet oprecht en eerlijk vind

New-Chestnut-Sloth-384831601

Ik heb jullie berichten gestuurd ik kan niet overmaken er staat iets over limiet ik moet vandaag iets betalen

dosz-Grey-Goat

Van de sanden Hello 👋I checked and I see we already responded to your message in the app. To help you further, please reach back to us there. Thank you!

New-Turquoise-Wildcat-4172950429

Bonsoir j’ai effectivement le virement de 500€ hier à 10h14 et mon destinataire n’a toujours pas reçu les sous

dosz-Grey-Goat

Famagan Hi! Bank transfers between banks in the SEPA Region usually take 1 or 2 business days to arrive at the recipient. Check out this page for more info on the average processing times: https://together.bunq.com/d/4295 💡If you need further assistance on this, please contact us in the app: Profile > ⚙️ > scroll down > Need help? Get support. Thank you for your understanding 🙏

New-Teal-Mule-4111773354

Kan ik mijn creditcard stop zetten? Ik heb hem net twee maanden en ik wil hem graag stopzetten omdat ik merk dat ik hem niet nodig heb

bunqVitaly

Joris Bauke Sybren To cancel/block your credit card 👉🏻 https://together.bunq.com/d/3509

New-Maroon-Turtle-1673065595

I have the same problem and I can't solve it

New-Turquoise-Mole-3825941233

Bonjour j'ai approvisionné mon compte je ne peux même pas faire un paiement de 10 euros

Jakob-Y

Moïse It's important to finish the identity verification process completely. Have you already done that successfully?

New-Turquoise-Mole-3825941233

Jakob Où svp

New-Turquoise-Mole-3825941233

Oleh Bonjour comment vous avez fait

New-Turquoise-Mole-3825941233

Moïse Bon j'ai pu essayer un retrait car ça à marcher ,au fait le solde n'était pas sur main c'était sur bill

New-Pink-Jaguar-757967663

For what its block my account?

thijsoost

Adoculesei We can't help you here with that, please contact bunq support via Profile > Settings > Get help.

pqckmqn

Adoculesei Hey 👋,

Please know that you‘re posting to the community forum. There are several reasons why an account can be blocked, which can’t be answered here in the community by us regular users. It would be guessing and not a real help to you.

🌈 At least here’s some knowledge for you about blocked accounts and what to do:

https://together.bunq.com/t/i-was-blocked

To help you with your account contact bunq Support in the app by following these steps:

Go to Profile
Tap on Settings ⚙️in the right corner on top
Scroll to the bottom, tap on Need help? Get Support, then choose Personal Support

As an alternative, you can also send an email to support@bunq.com from the email address you’re registered at bunq 🌈