📲 When this bug happens:
Usually, your bunq business accounts are visible in the Home tab, next to your personal account. When closing a business account, it should disappear from the app overview, so that you only have access to your personal account. Because of this bug, some business accounts remain visible even though they are closed.
🔎 How can I check if this is my case?
Following these steps to close your business account:
Go to Profile
Press on ⚙️ Settings
Choose ✴️ My plan
Select your business account
Tap on Close my account and follow the flow
A screen pops-up confirming that the account was closed
Go back to the Home tab and the business account is visible there
🐛 Bug status:
Testing: We’re working hard to reproduce this bug and understand its source. This is the first step to finding a fix for it ⚒️
❓I’ve encountered this bug, what should I do now?
All you need to do is sit back and relax. Let us do the rest! Our team is aware of the issue and we’ll let you know here when it’s fixed!
✨Pro tip: always keep your app updated! All bugs are fixed through updates so this is the easiest way to always get the best version of the bunq app!
Want to learn more about bugs?
Explore more here and stay updated🌈
