Clicking verify account redirects to home screen

Koen-Violet-Badger

Only step in my verification process left is "verify account" but it keeps redirecting me to the home screen. Ive uploaded everything needed also did not receive any follow up email or confirmation. Only an email telling me to upload proof of residence but i already did that the day before.

thijsoost

Koen Hi Koen!

Everything you needed to do to open an account is done! "Verify account" is the last step, because it's something bunq has to do on their side. After you uploaded all the necessary information, bunq will verify your account. This takes anywhere between 5 minutes and ±2 weeks. Once your account is ready, you'll be notified!

Koen-Violet-Badger

Thijs Thanks for this additional information Thijs!