Keine Reaktion von Bunq!

New-Crimson-Dog-4140528082

Ich kann seit über 3 Wochen
nichts mit diesem Konto anfangen und es liegt Geld drauf. Es kommt seitens Bunq keine Reaktion bezüglich meines Problems, und es wird immer wieder drauf hingewiesen ich solle meine Steuernummer hinzufügen, aber es funktioniert nicht. Weiß jemand wie ich sonst irgendwie die Steuernummer hinzufügen kann?

thijsoost

Karl Mario A VAT number is not mandatory for opening a bunq business account. However, if you need to add it, you need to contact bunq support because you can't add it yourself. If you didn't receive a response within a week, I recommend sending a second message in the same conversation. You could also close to conversation and start a new one, maybe the first one didn't get through correctly. Keep the support chat open and don't close it, you should receive a response within a week!

Jakob-Y

Karl Mario Kannst du dem Support deine Steuer-ID manuell mitteilen? Das sollte funktionieren in jedem Fall. Ansonsten stelle bitte sicher, dass du die neueste Version der App benutzt und deine Steuer-ID auch richtig ist (sollte in Deutschland 11-stellig sein).

Thijs Automatic translation makes the post a bit hard to understand apparently, but "Steuer-ID" can refer to both a TIN for natural person (abbreviated BSN in The Netherlands) and VAT number for companies. In the case of OP, he is trying to open a personal bank account and has problems with TIN input.

thijsoost

Jakob Oooh okay; yes it was indeed translated as "VAT" ("BTW" in Dutch)

Nadia-Silver-Owl

Pour qu il accepte le numéro il ne faut mettre que les chiffres et pas la lettre derrière. Ça m a fait pareil jusqu’à ce que je comprenne qu il ne fait pas y mettre la lettre

Jakob-Y

Nadia Neither German (11-digit) nor French (13-digit) TINs have anything else except numbers in them.

But you're right that there are some government forms in France that put a letter after the TIN. It is not part of the TIN but it indicates your marital status. M for married, D for divorced, C for unmarried etc.

The thread creator however is probably from Germany or a German-speaking country. In Germany you get a letter with your TIN that is very clear and has no letters anywhere. Just the 11-digit number: