When opening the "profile" tab in the app, there is a conversation/messages section. One conversation is previewed. Unfortunately, it only shows the last response from bunq (support or bot). Even though there is a newer message in the conversation/issue from myself, it doesn't show it.
So you always assume you missed something and the conversation has been updated by the bunq support, which isn't the case.
This is even more annoying, when it's just the first message you always get from the bot.
Instead, it should show the real last message of a conversation. So mine as well.