What is wrong with my acc

New-Chestnut-Alligator-1689379536

My account is not active

thijsoost

Olusegun Hi! After you signed up for bunq, your account has to be verified. This can take up to two weeks, you'll receive a notification once your account is ready to use.

New-Chestnut-Alligator-1689379536

My acc is already verified

New-Chestnut-Alligator-1689379536

I just can’t get access please help

thijsoost

Olusegun So as I understand it, your account is already verified. Then what is your problem? Has your account been blocked? Or are you unable to login?

Please don't forget to hit the Reply button when replying to someone, otherwise the other person isn't notified of your response!

New-Chestnut-Alligator-1689379536

I’m not sure what to say about the account I just realised I can’t log in via the same details I used to open the acc

thijsoost

Olusegun Is it a personal account or a business account? And again, please don't forget to hit the Reply button when replying to someone, otherwise the other person isn't notified of your response.

New-Chestnut-Alligator-1689379536

It’s personal acc

thijsoost

Olusegun You can reset your security code if you are locked out of the app or if you forgot your security code: https://together.bunq.com/d/3980