bunq Together

Direct debit

YairY

Hey guys, i would like to know, how do i do direct debit?❤️
I want to get charged by my phone company through bunq, and is it possible in bulgaria?

Joeri-Silver-Lynx

Yair Hey Yair,

Community member here.
Could you share how how you would accomplish this with a Bulgarian bank?
If you describe the steps, we can “adapt” them to bunq if possible and if we are understanding your correctly.

YairY

Joeri Hey there,
I want vivacom to charge my bunq via direct debit instead of card, is it possible?

Joeri-Silver-Lynx

Yair Maybe, if you provide Vivacom with your IBAN (and their systems support it) then you can.

You can find your IBAN inside your sub-account. You can copy it there.

Setting up a direct debit requires the vivacom’s involvement.

thijsoost

Yair As Joeri already said, bunq supports direct debits! But Vivacom also needs to support it, they should enable you to set up direct debits.

YairY

Thijs Hey guys, thank you for your answer !
Yes ! They support direct debit, and thank u for your helpful answer ! I will do it asap😊

YairY

Thijs Sorry to interrupt you again but this is what i got from viva,
“Hi, the Direct Debit service allows automatic transfer of funds to our Citibank bank account with your express consent. To pay by Direct Debit, you need to visit the bank where your bank account is opened and fill out a "Direct Debit Consent" document. A copy of the signed consent must be provided in our store or sent to our address : Sofia 1784, pk.44, to Vivacom, accompanied by a free text request describing your request.”

How do i do it?

thijsoost

Yair Sorry, I can't help you with this I'm afraid

This isn't how direct debits work in the Netherlands. Here you can just fill in your name and IBAN on the website of a company to give them access to direct debits. I've never heared of a "direct debit consent" document, and sending a physical document to an address by mail for a direct debit sounds very strange (and old fashioned) to me...

YairY

Thijs Yes haha, bulgaira is still lives in the 90 i guess haha,
But let’s see, i will go tomorrow and check things out with them,
If they accept it’s shouldn’t have a problem, i will check this out :)
Thank u very much for your help, you help me a lot !

thijsoost

Yair No problem! Indeed I read that some countries still do this on paper

Although, this isn't possible at bunq, check: https://together.bunq.com/d/1972

There it says that providing your IBAN should be enough

YairY

I will show them your answer if they agree it would be nice if not i will still pay with my bunq card :)
Uff, you’re the best and really helped me❤️