Bedrag staat wel op afschriften maar niet ip me rekening hoe kan dat?

Hicham-Maroon-Dragon

Hoe kan dat het geld niet op me rekening staat maar wel in me afschriften ??

thijsoost

Hicham Hoi! Wat bedoel je precies? Afschriften van bunq? Of van een andere bank?

Hicham-Maroon-Dragon

Nee van bunq zelf staat dat er 490 euro is teruggestort op me rekening maar op mijn afschriften via telfeoon kijk op die datum en dan zie ik dat ik dat bedrag niet heb gehad

Jakob-Y

Hicham You already posted about this in the other thread here, right? https://together.bunq.com/d/52857/10 Please stick to a single thread about your issue, otherwise you might not get a helpful answer because everything is all over the place.

Hicham-Maroon-Dragon

Bunq don’t want to help me sow thats why i posted i need help

Jakob-Y

Hicham Ok so:

The event overview in the app sometimes might not show the newest version of all transactions. But the bank statement always includes everything. You paid 520 Euro and got 490 Euro back. Great. Nothing weird here going on.
Not sure what you want help with now? Everything seems to be in order.
Even if we wanted, we would not be able to help you. We're not bunq employees.
I also sometimes take screenshots of my start screen when trying to shut off my alarm clock. Seeing this in your recent photos makes me feel like we're ultimately all just human beings. Nice :)