CLAUDETTE bunq does not offer any loans, not anywhere. If somebody told you so, then they‘re not from bunq. (I‘m also not from bunq, this is a public community forum, but that‘s beneath the point.)
The only official channels are the bunq.com website and the social media that is linked from there. At no point did bunq post anything about giving out consumer loans. Sorry to disappoint, but that‘s explicitly something that they state they do not offer or plan to offer.