Baris Hi! Please provide some more info:
- Why are you unable to pay?
- Via what way are you trying to pay? You mention paying using your phone. Are you using Apple or Google Pay?
- Are you using a Maestro or Mastercard?
- Has your account been verified?
And I assume you still have your old bank account you can use to buy "food and stuff"?
Without more information, we're unable to help you.