📲 When this bug happens:
We offer a variety of plans so that you can always choose the one that suits you best! This bug affects people with a card that try to change their plan to Easy Savings.
🔎 How can I check if this is my case?
Go to the Profile tab
Press on ‘Switch plan’
Choose Easy Savings and follow the flow
You get prompted to freeze your card > tap on freeze
You see the error message: ‘Something went wrong at bunq's side. Sorry! Our staff has been notified and will resolve this issue.’
You cannot finish the flow
🐛 Bug status:
🚀 Fixed: Bug was fixed! Update your app!
❓I’ve encountered this bug, what should I do now?
✨Pro tip: always keep your app updated! All bugs are fixed through updates so this is the easiest way to always get the best version of the bunq app!
Want to learn more about bugs?
Explore more here and stay updated🌈