bunq Together

Support Takes Hours

New-Bronze-Finch-4090295885

Why does it take multiple hours to reach the Bunq Support often and how can I contact the support quicker?

thijsoost

Viktor Check: https://together.bunq.com/d/44000

This can be used once a month.

In my experience, contacting companies often takes hours or even days. bunq is no different in this.

sotirios-Black-Moose

Hey there, Viktor 👋
Thanks for taking the time to bring this to our attention. Our support team knows how important it is to receive a prompt response, and we will always aim to provide you with the best solution in a timely manner.

As Thijs explained, if you have an urgent inquiry, you can always follow the steps here to use our SOS support option, and we’ll get back to you in 10 minutes ✅