Hi, today I tried to transfer money from an account paypal to my bunq MasterCard but it was refused. How can I fix this problem? Thank you
Costanza-Cyan-Kiwi Which steps did you take? I'm not aware of a way to transfer money from a PayPal account onto a MasterCard
Costanza-Cyan-Kiwi Roeshimi Bunq doesn't accept credit transfers to their Mastercards (only refunds).
There is a closed topic about this, so you can't high five it anymore: https://together.bunq.com/d/2925-request-support-credit-transactions-to-the-mastercard
Did you checked the allowed countries in your app?
Anfroy-Golden-Dragon Allowed countries only come in place when you pay with your card in store and not online. Besides, if I understood OP right, the transfer was from PayPal to bunq and not vice-versa
Roeshimi Ah, thats prolly why I'm a rookie and you are an Ace ;) Thanks for clearing it out!
I never known you can transfer money to your MasterCard?
But with PayPal I always use my IBAN to transfer money from PayPal to bunq. Almost every time the payout is settled next (business)day.
Polderdijk That's what I mean, you can't, to my knowledge, not select a "target" for the transfer within PayPal. I know that refunds to a Mastercard are possible, but that's also something that is out of control of the user.
So the big question is how the OP did that
Roeshimi Paypal has a page explaining the fee when you transfer money to a card: https://www.paypal.com/us/webapps/mpp/paypal-fees#transfers
So I don't think ti's very unusual that this is possible In countries like the USA there are lots of people who do everything with their cards. You can even send money from your card to another persons card.
The other post I linked does not explain why bunq choose not to allow this.