Laura Hi 👋
I understand that you are trying to withdraw more than 500,- from an ATM, unfortunately this isn’t possible and there isn’t much you can do. See also this topic 😉
You can withdraw up to 500,- a day per card and this can’t be changed by raising your limits. This has to do with the fact that bunq has to ‘borrow’ the usage of ATM of other banks. 🏦
I hope this clarifies things a little.
Have a nice day 🌈