bunq Together

Formula 1 🏎 TV 📺

Hemmik

Just an FYI, I was able to pay F1 TV pro with my Dutch bunq Mastercard just fine.

Heda

Hemmik Where are you from? Probably not Germany? Because I tried everything and there is no way of adding my card. It gets blocked bei F1 TV before I can even save it.

Heda

So there clearly has to be a problem with how the bunq cards are being identified in relation to what country they are issued in. Customer service at F1 told me now that my card is not being accepted because the location I am currently in (Germany) and therefore trying to register from does not match the location my card tells them it is issued in. Even so the 7/8 digit in my card „03“ suggests otherwise there must be some way for them to check that my card is not a German card.

I now tried to change my location to Netherlands and it allows me to add my card but of course I cannot finish the registration because of geo blocking. Only with a vpn this would work.

Very stupid how this worked out. Maybe bunq can do something about this?

Heda

I just wanted to give an update about my issue. F1 TV Customer Service came back at me and told me that my card is being detected as „issued in Netherlands“ even so it has „03“ German country code in the number. He said there are other „informations“ in the card number that tell where the card is from it’s not just about the country code on 7/8 position.

So there is no way for me to use that service with my bunq card. Very unfortunate.

LH-Black-Wolf

Heda I also think there’s more to it than just the numbers. However, can’t the customer service add it for you anyway...? They know about it, they can see you’re from Germany, why not add it for you or approve it?

I had no problems adding my bunq card btw, but I’m cancelling the service again. It’s absolutely horrible, I’ll wait for them to sort the issues out first and wait for them to add AirPlay support or release a tvOS app.

BM

Just here to say hi to @Heda Lexa Commander of the 12 Clans. Omp em op en yu jomp ai op. :D

Mitchell-Violet-Falcon

Heda Ik heb dit ook gehad. Check even of je genoeg op je rekening hebt staan die is gekoppeld. Hij wilt er eerst een minimum bedrag van af halen en als dat te veel is voor wat er maar op je rekening staat doet ie het niet.

Mike1975

Ich habe leider dasselbe Problem mit TV Now :(
Frech genug, dass die einfach Lastschriften ablehnen die nicht aus Österreich oder Deutschland stammen, aber Kreditkarten abzulehnen die angeblich nicht aus Österreich sind, obwohl sie ja sogar eine österreichische Kennzahl beinhalten, finde ich ziemlich dreist!

SimonM

Mike1975 If you register with another card, it seems to be possible to change the card afterwards. Although an error message is displayed, but I could, to my surprise, change it to the bunq card:

I did it, like described here: https://together.bunq.com/d/9511-formula-1-tv/15
And to my surprise, it worked.

nh88

Das Problem besteht noch immer! Ich kann mit einer MasterCard von bunq kein F1 TV Pro Abo hier in Deutschland abschließen...

Seit ihr, das bunq-Team, noch an dem Thema dran?

DaveFlash

Nico yes this issue persists even for new dutch users it seems...

Tim

DaveFlash

Really? For me it was no issue with the Online Cards or the Green Card in the last months.

Hemmik

Tim
Same here, worked fine with the Metal card this February.

DennyK

Wäre es nicht auch möglich gewesen die bunq Mastercard bei Paypal hinzuzufügen und dann bei F1 TV über Paypal mit dieser Kreditkarte zu bezahlen?

RobertK81

DennyK F1 TV bietet PayPal nicht als Zahlungsmöglichkeit an.
Ich habe gerade ebenfalls versucht, eine meiner Online-Karten hinzuzufügen, und habe eine Fehlermeldung bekommen (resource translation missing for: submitOrderError616).
Nach IBAN-Diskriminierung also noch mehr Probleme…manchmal wird einem echt nicht leicht gemacht, bunq zu nutzen…

Bramgus13

So I checked all my cards with bincheck.io and it said Issuer CHASE BANK MANHATTEN for my travel card and my Metal card. Those two did not work for F1 TV because that country does not have access to F1 TV PRO. I got another Debit card which said issuer BUNQ B.V. and that one worked. So check you card on bincheck.io to see if the country is right.

Pac-Man

Bram Auf binlist.net ist bei allen Karten bunq der Aussteller

Bramgus13

Markus For me that is also the case, but if I check on bincheck.io it still says CHASE. So this means that it hasn’t changed on every bin database and probably also not the one that F1 uses.

Tim

Keep in mind though binlist.net is a free site and not always as accurate as databases from paid services/PSP's.

New-Lilac-Marmoset-826371688

Curious if this is still an issue. Can anyone confirm or deny?

I filled in my virtual credit Mastercard on the F1 website and it got accepted, but not sure if my yearly subscription goes through next year. I already paid for a year of subscription on my former 'old' non-bunq creditcard for 2024.