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Possibility to disable sound feature

Andrew shared this idea 1 week ago
Implemented

a feature request for a future release?:


I want to be able to disable all badges and sounds features (the katching! when I made a payment).


I’m a grown man and I think it’s really childish and it somehow makes me take Bunq less serious.

Best Answer
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Hey bunqers!

Your wish has been answered 🙌.

With our 7.11.0 app version released today, you can now disable your sound notifications.

You can do this by going to Accounts --> Profile --> Security & Settings --> Notifications --> Switching off 'Sounds effects'.

Then you're all set to freely turn 🔊 into 🔇.

Cheers!

Comments (12)

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4

Hey Andrew!

Thanks for sharing your feedback and suggestion with us.

We have indeed recently implemented a new in-app notification sound for specific actions💰😃Pretty fun I would say.

However, I can understand that opinions can differ on this☝So bunqers, let us know in the comments below how you are experiencing the new in-app sound and if you would be interested in Andrew's suggestion to disable the sound👍

* Currently the new notification sound is only for iOS

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9

I would not appreciate it when this comes to Android too, just give people their own choice of sounds or just mute.

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8

At first a was a bit scared when I read this topic, “katching, what inappropriate” I thought.


But after hearing it, I kinda like it. It’s a very subtle sound of two coins hitting each other. To me it isn’t inappropriate it just gives the app some more body.


But I understand that some people would like to have the option to turn it off.

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10

I’m ok with sound effects on success.


However I really don’t like this sound effect at all. It’s very sharp and loud. Hurt my ears when I was wearing headphones.


It was the main reason for me to come to the forum and see if it is indeed new and if other people don’t like it I either.


Then about the ‘concept’ of the sound. To me it sort of resembles coins but it’s not very convincing. I can see how it is supposed to sound like that since the context is money.


However, we’re moving to a cashless future. Why refer to old world metaphors like dirty coins?


I feel paper money is old. Coins are even older.


If you insist on using sound effects I prefer something that fits banking in the future.


Please don’t use something that kills my ears or requires me to mute my phone every time I make a transaction.

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7

Have to agree with this, the effect is too much "there", if you know what I mean. A simple "ok"-sound would've been better, maybe a little bubble popping or something.

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7

I was going to turn off all sounds for bunq (as I do for all apps) and then I find out it’s already turned off. I just want to be in full control of any and all sounds.

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4

Nice one. Never needed to do that for an app so didn’t know it was possible to disable sounds for a specific app.


Bunq unfortunately was the first one that needed it :-/

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3

I think you can always turn of sound & sound notifications.

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4

I don’t mind the sound effects although I can understand that it is not for everyone.

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3

I use MIUI 9 Android 8, currently I have the default phone message tone, a katching is not really my style, but the ability to turn the sound off, or set a custom sound are great features ofcourse. So my vote is for, let us customize everything :)

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11

Hey bunqers!

Your wish has been answered 🙌.

With our 7.11.0 app version released today, you can now disable your sound notifications.

You can do this by going to Accounts --> Profile --> Security & Settings --> Notifications --> Switching off 'Sounds effects'.

Then you're all set to freely turn 🔊 into 🔇.

Cheers!

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3

Thank you for fixing this issue before you released it on Android. It would have been hella annoying. The "achievements" are ridiculous enough as they are 😉