Support offline payments

Robin shared this idea 3 months ago
Wish

I am thinking about upgrading to the premium subscription. Unfortunately Bunq does not allow to make offline transactions. For example in airplanes, remote shops etcetera. That's a big bummer because I would really need that during my traveling.


Is this something that would be supported in the near future? This is the only thing that is still missing and I cannot do without.


I can't be the only one with this problem.


And yes, Bunq is online only so it can checks the pin and amount on the account. But nowadays that isn't enough... offline can occur sometimes. And without that as a function the Bunq cards are quite useless. So I could better stick with the large bankings.


Is this something that would be added soon?

Comments (15)

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27

Hey bunq,

Maybe it would be possible to give the user an UCOL Offline Limit of 100EUR by blocking an amount of 100 or 200EUR of his/her money? Or an option to activate Offline Limit by blocking own money on own risk?

What do you think?

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9

That could be a real solution to this problem! In that case Bunq can be sure that the user has the amount available and we can always pay offline. +1 on this one!

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9

The option to activate this offline blocking manually and for a limited time sounds like a really nice solution for offline payments!

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7

Or bunq actually supports offline transactions like any other bank. I don't care how, but if bunq wants to be a bank, they have to support basic features like other banks.

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11

Bunq dont want to be like other banks.. btw

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9

This hasn't anything to do with being like other banks, I thought that was clear. For bunq being classified as a bank, they should support basic features like offline transactions.

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10

The offline ATM cash withdrawal problem is a major issue for me as well. Having this feature would allow me to quit my main bank and move over 100% to bunq.

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3

Awesome idea!

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6

It seems like I am not the only one with this problem or suggestion. Couldn't it be put on the wishlist? Sounds like a more standard functionality. You need to be able to rely on a bank by paying everywhere without any problems. Now it's a big disappointment of Bunq..

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7

I've used my card successfully in airplanes and other places. True 'offline' terminals are near non-existent. When a payment does fail in many cases it is an issue with the terminal.


Have you actually hit a tangible issue we can research/improve?

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7

But terminals in airplanes are not always connected to the internet, or am I wrong?

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7

And issues with the terminals, how could that be minimized? If I want to pay by card it must pay. All other banking accounts will work, but bunq can 'block' a payment by some circumstances. Can this be avoided? Would be a pity if I can't pay everywhere

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5

Today morning 3 minutes after the local supermarket opened. I wanted to pay with my Bunq card, but that didn't work because the terminal was offline. I had to use my "backup" girocard to pay. This is no fun :(

Please find a solution that will work :)

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9

I love bunq and I use it for everything, but I have to keep my other bank for this part. I would love to cancel my other bank. I feel like bunq could make this work and just set an maximum ammount to reduce risk. I know in an ideal world everything would be online but since this isn’t the case and bunq wants to be there to make the client experience as nice as possible I feel like this is a easy way to do that. This would make me cancel my other bank! So please make bunq even greater 🌈🌈

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7

I think you should be more reasonable here. You want to pay by card? So you take the risk the terminal may be out-of-service for different reasons. In Germany the 'Geldkarte' does not seem to be a success, in Belgium 'Proton' same system where you charge your card beforehand, has disappeared. Online-terminals are more secure, failures are relatively rare and it is always better to have at least some small cash amounts at hand. In this light I do not see a need for bunq to change.