Dennis de Wit that’s a way to see it, but a bank who is not interested in money is strange for me.
That’s not what Ali is saying,.. he doesn’t care about the losses at this point as they are covered with other income (private investments from Ali). Ali prefers to build a strong foundation first, instead of getting a lot of customers in first with a half-completed, rushed, instable product without the support we currently have. Maybe read the book to learn more about his vision. As a former employee I can guarantee you that working towards a profitable company was definitely important and something that the employees are aware of, but they get the freedom first and foremost to focus on what’s important, the product.
Dennis de Wit Compliance freezes accounts too often, withour any notice.
Not true. You do get a notice. And you’re also updated on the progress. I think you’re referring to the topics that appear on Together from time to time, but these are typically corner-cases, and they don’t show the entire story. There have been numerous where the claim was that they had been waiting for over a week for a reply, while they first contacted the compliance team that same morning for instance. 🤷♂️ And based on the feedback from the community (and community moderators) bunq has been making changes in the processes as well to improve things, as usual. 🙂
I do use bunq as my “main” bank, my day to day expenses are all routed towards the several bunq IBANs that I have. Because it’s this easy to create new accounts I set up multiple to have insights into what I’m spending. 🙂 I didn’t switch 100% because I like to have a backup option and my account at ABN is free anyway. But I don’t use it for regular spending anymore. 🙂