Connect request via QR code redirects to app store on IOS

Ernst-Silver-Frog

This is affecting all our users - can you give us a status update for the ETA of a fix?

Bastiaan

Ernst Is this maybe the same issue ? :
https://together.bunq.com/d/10387-trying-to-use-bunq-connect-api-with-multiple-separate-bunq-accounts
https://together.bunq.com/d/10404-moneybird-koppelen-lukt-niet/2

WJanson

Hi 👋

I suspect that these users are scanning the QR code with the built-in QR code scanner in the iOS camera app instead of the bunq app.

In that case I believe it’s intended behavior that they are redirected to the AppStore because the connect QR needs to be scanned with the bunq app itself.

Ernst-Silver-Frog

W. Janson-Korhorn No, I verified it myself. From within the Bunq app, select the scan option and then try to scan a Bunq QR code for connect request, on Android you get to confirm the connect request. On iOS, you get sent to the App in the Appstore.

Ernst-Silver-Frog

Bastiaan Hi Bastiaan. It seems to be another manifestation of the same problem indeed. Thanks for pointing it out.

Roeshimi

Ernst So it is the same problem as described in the second link posted by Bastiaan

Dennis-Blue-Butterfly

Same here... Redirect to app store on iOS when trying to connect to Moneybird.

Tim

Hi everyone 👋

I see multiple topics coming through about the same error. I would like to refer everyone to the following topic to keep everything combined: https://together.bunq.com/d/10404-api-bug-qr-redirects-to-app-store/

I will lock this topic accordingly.