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  • API: Internal Server Error 500

I'm posting a request to /user/{userID}/monetary-account/{monetary-accountID}/customer-statement url, but i get statuscode 500 (internal server error).
I'm using api-key of sandbox user in sandbox environment fot creating apiContext in order to get user statement.
I use sdk c# for creating apiContext and getting user statement.

    Bastiaan changed the title to API: Internal Server Error 500.

      @MasonChase#91135 Good morning!

      Maybe you can post a code-snippet of the request?

        Yes, I'm using SDK, the code snippet is coming in a second

        try
{
	string ApiKey = JObject.Parse(body).Value<string>("ApiKey");
	ApiContext apiContext = _oAuth.SetUpApiContext(ApiKey);

	var csvRequest = CustomerStatementExport.Create(
		"CSV",
		"2019-05-01",
		DateTime.Now.AddDays(-1).ToString("yyyy-MM-dd"),
		null,
		"UK_US"
	);

   BunqResponse<CustomerStatementExport> csv = CustomerStatementExport.Get(csvRequest.Value);

}
catch (Exception e)
{
	_logger.LogError(e.ToString());
	throw new Exception(e.ToString());
}

        @MasonChase#91135 I use sdk c#

          @Bastiaan#91140

          This is a new issue started this morning on bunq server,
          I am making an API call (not an oauth call).

          There was no problem just 30 minutes ago. and I am getting the same error on bunqDesktop

            @MasonChase#91143 That's strange indeed. Can you maybe also try "PDF" as export-type?

              @MasonChase
              I've reported this to a developer at bunq, he can simulate this issue in the Sandbox environment and looking into it.

                @MasonChase We're currently looking into the case. As soon as we have updates about it, I'll make sure to let you know right away 🙂👍

                  @MasonChase,

                  Long story short: We found the cause of the bug and we also found a solution for it 😄.

                  We ran some tests and we figured out that there was something wrong on our Sandbox server. The server which serves our apps was not affected. Anyhow, we applied a solution for the issue and it should be fixed right now!

                  Thank you for reporting the issue and have a great day! 🌈

                    Hi All,

                    ApiContext.CreateForPsd2() (sandbox) results in a Internal Server Error (500) for the last few hours,
                    Can you help me out please,

                    Thanks

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