bunq Together

bunq Credit Card FAQs

krmkrx

I have 3 cards with bunq premium. The article states that the production of the travel card costs 9€. However when ordering, I am getting a monthly fee of an additional 3€ for the travel card. Why is that?

DrDirtyDevil

Karim That's because you already have 3 active cards. If you replace the debit Mastercard ( or any other active card) with the new travel card you don't get the monthly fees.

Elise

Karim Hi Karim,

If you already have 3 cards (for Premium or Business), you will then need to pay a one-time fee of €9 for production costs. If you already have 4 cards for Joint, you will not be able to order the Travel Card.

Then when you activate the card, you will be charged an extra €3 per month on top of the monthly fee. If you block or freeze one of the cards, so that you have only 3 active cards in total, then you will not be charged the €3 monthly cost.

If you have less than 3 cards, then you can order the bunq Travel Card for no extra costs.

I have added this information the FAQ above, so thanks for the feedback. Let me know if you have any further questions!

Cheers

cbrnmed

Karim Hey Karim, i invite you to read terms and conditions of use for bunq, so when you have more than 3 physical cards linked to your bunq account, you will be charged with 9€ for each new card ordered , and an additional cost of 3€ (monthly). Reading T&Cs is very important before opening an account or subscribing to a plan with any bank, and neobanks are no exceptions to that.

Mark-Blue-Shark-3137357496

I think the difference here is that the card will be more widely accepted by Rental Car companies and Hotels who insist on Credit Card for deposit payments. Other than that, it is the same as the Mastercard debit card.

Frans-Violet-Dragon

Mark Support can’t tell me. To me it looks like a debit card in disguise. So order this one and get rid of the other I suppose

Phil

Adrien Hey,
many people had problems when a store (or merchant) “blocks“ money on your bunq card, e.g. when you rent a car a certain amount is blocked (until you return the car). This should be possible with the new travel card and you don’t have to use another card. 😊

Happy bunqing 🌈

Rene-Pink-Turtle

Phil There will be an amount reserved so you should have that amount in your bankaccount.

Thomas1985

Danny🇳🇱🇬🇧 But do you still have to pay € 9,00 production costs when you first block one of the three cards before ordering?

Rene-Pink-Turtle

Gregory Goijaerts Dat zal hopelijk het geval zijn. Voor de rest doet de Travel Card hetzelfde als een huidige Debit Card vermoed ik. Online betalingen doen, in fysieke winkels betalingen doen. Ik denk daarom dat ik een Debit Card kan annuleren en daarvoor in de plaats een Travel Card. Scheelt weer een pasje.

Phil

René Exactly and it is technically possible to do so - in contrast to when using the debit card. 💪

Amar

Does the travel or debit cc from bunq also offer protection/insurance like a regular CC? (Usually 180 days)

Rene-Pink-Turtle

Amar Don't think so. I can not find it in the text.

WJanson

bunq is on a roll, checking off wishlist items week after week! 🌈💪

Tim069

Elise Hi,

So in our joint there are 3 People. Every one had 2 cards when they used premium.
After we made the joint everybody froze one card. So a total of 3 active cards are in the joint.

Now when I try to order a Travelcard it only gives me the option to change to premium ?

Maxxximillion

Elise I have frozen my Mastercard (we are Joint User with 4 active cards) but when I try to get another bunq card it just offers me to upgrade to premium model. I have no option to order it.

Rene-Pink-Turtle

Bij Card description kan ik niet een e-mailadres opgeven, @ werkt niet. Iemand een oplossing?

Karst-Turquoise-Leopard

René use (at) instead...

iggirubio

I have received an email about the travelcard application the card is not there to be selected, only de maesteo an master card

Oliver

Juan App Update ausführen

Bas-Navy-Cheetah

Juan The bunq app you have is probably not the latest version. Please check for updates.

Buenet

Juan Du musst die bunq App aktualisieren😉

cb

Ich kann keine Travel Card (vor)bestellen, ich bekomme die Option nicht angezeigt... Muss ich Geduld haben...?🙄

J-J

Christian Schau mal im App Store nach Updates, danach hast du die Option!

Christian-Turquoise-Zebra

Christian Erst die App updaten.

cb

Christian Aha, nach Update hatte ich auch die Bestelloption...

dreistreifenliebe

Christian Einfach App updaten!

cb

Janis Perfekt, danke!

Maxine-Orange-Starfish

Ich kann die Karte nicht vorbestellen, woran kann das liegen? Kann nur die einfache Maestro oder Mastercard bestellen.

BastiBeastMode

Bei mir kann ich sie auch nicht bestellen?

mathias

Any other startup offers a debit only and probably would have celebrated this credit option on a huge stage. bunq just adds a credit card option as minor update. Love it!

Darkbull

I cant order this

Pim-Indigo-Panda

Frank Update the app 😊