Besim please watch your language.. The pricing was clearly specified once you ordered the card. You pay âŹ0,99 per withdrawal indeed. Topping up by creditcard also costs 0.5% of the amount. Both of these are clearly indicated throughout the process. It seems like bunq is charging you for these costs tomorrow. đ
Sorry to hear you want to close your account over this.. (closing your account is only possible when all open invoices are paid by the way, it's no way to get rid of your obligation to pay).