• app crashes

I can not use my app any more. As soon as I open it I see the timeline, but within 2 seconds I get an error screen. I also tried to uninstall the app with no success.

    @MonkeyDave#122489 Which OS? What version? What phone?

      @DennisdeWitNL#122490 Android 9 on a Samsung S8 Plus

        I also face the problem of app crashing, every time
        I click on events, it crashes in 1 second. I am using IOS 12.4.1

          @MonkeyDave#122491 @andreas

            @FFinn#122492 Are you using the most recent 12.0.1 version?

              I use the latest Bunq version. I hope this will be solved soon. The only thing I can do is banking via Bunq Web.

                @Andreas#122495 Yes, I am using latest 12.0.1 version. And one of my friend also experience it today. He is in the events for 2-3 seconds and the app crashed every time.

                  Got the same issue here:
                  - Even after a reinstall of the app
                  - On both my Oneplus 6T and my Samsung Tab S5e, both running Android 9.
                  - App version 12.0.3

                  Although unofficial, the bunqDesktop client now also gives me an error which might be related: https://i.imgur.com/yxLhFsE.png

                    Zelfde hier en bij mijn collegas, app crashed als je de overzicht tab opend - bunq web kan ik niet inloggen
                    Kan dus eigenlijk niks nu

                      I got the same issue, on both my iPhone and iPad (and the same bunqDesktop error as well).

                        Ik heb hetzelfde probleem. En meer zorgelijk, de app opent zonder faceid (iPhoneX) of wachtwoord!

                          @Smit-Deutekom-B-V#122524 @Nicky#122527 please report it to report@bunq.com. 🙂

                          @Michiel-R#122529 heb je je auto loguit instellingen al nagekeken? Grote kans dat het die instelling is. 🙂

                            @Sander#122530 Die staat inderdaad op 5 minuten. Maar zou het niet zo moeten zijn dat als ik de app afsluit (door hem naar boven te swipen) ik opnieuw moet inloggen?

                              Same here. App version 12.0.1 on iOS 12.4.1. Crashes on loading the events page or some (not all) of my accounts screens. It makes the app unusable, so I hope the developers are able to quickly get around this. Good luck! 🚀👍

                                I have the same problem on a Samsung S9 with Android 9. The app doesn't seem to crash when there's no internet connection, so there's probably a bug in the communication between the app and the server.

                                  @Sander#122530 I have reported it :)

                                  Edit: bunq is aware of it, see also their Twitter message.

                                    Same issue here, iPhone xr and every time I try to open my main account the app crashes. Others accounts open without any problem, it’s just the main account or events tab.

                                      I do not have issues on my Samsung S8 (Android 9) and bunq app version 12.0.3