I'll wait since the 04.02.2025 for my €530.00 deposit to my Bunq Account.
I did it in a REWE Market without any problem - excluded the money is until today not on my Account.
Have receipts with the Barcodes as proof - NOT ENOUGH
Have Proof of via cash Customer Support the funds were sent to my Account - NOT ENOUGH
Have talked to the REWE Market Manager, and we called together GRENKE AG Neuer Markt 276532 Baden-Baden
Germany because REWE only use GRENKE BANK as service provider and don't get any detailed Info's.(NOT CORRECT) NOT ENOUGH
viafintech instant wrote that they can't help SHAME
After 10 days now without ANY information from BUNQ - all time no information about anything except the "other Team" - the support told me they can't give me any proof that they ever had or has the "momentary" ownership or that they not receive the funds.
Now start from zero with zero?
I HAVE ENOUGH
I will get the proof from REWE Market that the funds are sent to GRENKE Bank. Furthermore, I know the system from the REWE Market send the funds with a special Number that is linked to my via cash / barzahlen Code that they scanned - it leads to the System that Created the Barcode which is given to me in a government System. Sad it's Weekend, but I will not step back will be funny was happy here since 2018 never ever a problem, best supports that got 2 times my money back from frauder´s absolute impressive. But this time....hurts
