• How to cancel a card order?

how to cancle my new card oder?if anyone know this please inform me.

    Hi 👋 @Null-Silver-Hummingbird#128951

    This option should be available when selecting the card in the cards tab.

      i can not find

        Tim changed the title to How to cancel a card order?.

          @Null-Silver-Hummingbird#128953

          Perhaps the card is already 'posted', in that case it's not possible to cancel the order anymore.

            @Null-Silver-Hummingbird#128953 Did you update the app already? This is a new feature.

              yeah already updated

                @Null-Silver-Hummingbird#128958

                Do you see the progress bar as displayed above? What's the current status?

                  just passed middle position

                    @Null-Silver-Hummingbird#128961

                    So in that case the card is already produced/personalized and shipped, for that reason it's no longer possible to cancel.

                      @Tim#128952 Warte mal. Platinum Power Card? Ist das der Name, den du der Karte als Beschreibung gegeben hast oder gibt es eine neue Karte? 😮😂

                        @DarianProchnow#128998 haha, unfortunately it is just the name of the card (it’s a screenshot of a card 💳 I ordered)

                          3 months later

                          @Tim#128952 Hi, There isn’t an option for the Green Card. How do I cancel the card.

                            @ronrupp#140338 you only have this option up until the moment the manufacturing process is started. So my guess here is that yours is already being produced. You could try to contact Support 💬, but I don't expect another answer from them. 🙂

                              @Sander#140339 Thanks. 😊 So that means the Green Card which I ordered a few hours ago is now in production?

                                @ronrupp#140340 most likely yes. But as I am no employee I can not give any conclusive answer. 🙂

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