• Badge count

Since I started using the bunq app the notification count has been inaccurate.


Sometimes together has notifications that won’t go away after reading.


At the moment I have a badge count of 1 on the app but can’t find where this originates from..


Is this a known issue?

    Hey Tom!


    The notifications of the bunq app can come from several sources like: Together, support chat and payments.

    The clearing of Together notifications is a known issue that we're working hard on to fix! 😄


    Thanks!

      14 days later
      5 days later

      A new turn to this: during the night my badge count changed from 1 to 13. And I don’t have any notifications..

        Notifications seem to be unreliable . Now I suddenly have 78 notifications. Can't place that number. And most of the time I don't receive notifications from Together. 🤔

          Yeah there was a thing going on last night with lots of users getting push updates of new together topic replies out of nowhere, without actually having a new reply.. So notifications for nothing.

            5 months later

            Issue is still there. I had to turn OFF badge notifications. Hoping for a fix ;)

              Are you using an iOS device? If so, have you upgraded to the latest available iOS version?

                2 months later

                I’ve got the same issue!

                  4 months later

                  Also got this issue. Would be nice if you could just clear the badge somewhere in the settings in case it's stuck at some number due to a bug.


                  I'm using two bunq accounts on one phone by the way FYI (if that would help tracking down this bug..)

                    Contact us on Private Matters and we'll assist you from there! 👍🌈

                      I still have this issue 😬


                      It’s been for about 3 weeks now.

                        I have this problem on my business account that I created a few weeks ago. Really annoying, but if it's not fixed after almost a year, I guess it won't be? Bunq, are you still around hard to fix this issue?

                          Hi Dennis,

                          Thanks for the follow-up. We are aware of this bug and will be sure to update you and this topic once there's a fix 💪 We appreciate your patience in the meantime!

                          Cheers

                            Thank you Elise, for the update. We'll keep waiting.

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