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  • Why does the app contain four trackers?

Yes. I still cannot see why it is necessary to track what buttons I tap.

    @Joshua-Aquamarine-Unicorn#138405 It's usually not necessary to see what buttons you tap. But it is very useful to see which buttons are tapped in general, and which buttons are not.

      It would be nice to offer an opt-out for trackers though. Especially those from Google...

        @JasperM an easy way to opt out is to use a PI-HOLE like thing. I have a pi-hole installed at home and on the go I use a blocking VPN or an Android app called DNSFilter
        They can stop anything, from trackers to banners on a DNS level, making life a lot friendlier.

          I think a better question would be... “which tracker are private unfriendly?”... and I thinks the right answer is none. For instance bunq uses the anonymous version of Google Analytics.

          Trackers aren’t necessarily a bad thing. In fact, in this case they are very useful because they provide bunq 🌈 with valuable anonymous information about how we use the bunq app. This information is used to make our bunq experience even beter by making the app better.

            @JohnDo#138504 Anything Google claiming to be “anonymous” is still suspicious at best. ;) I rather don’t have any trackers at all. A PiHole can fortunately block the major ones, bur some obscure ones and same-origin tracking cannot be avoided with it. I’d prefer to be able to opt-out of all trackers. That bunq might have a good purpose for them: great for bunq, but quite frankly: I don’t care. ;) Especially since the app only seems to be getting worse with the amount of buttons and stuff ramdomly crossed all over the place, it’s questionable whether or not it is effective to say the least.

            I’d argue they’re still a bad thing and would rather have bunq allow me to opt-out of them. Of course bunq probably never will as data = money, but all the same. :)

              @LH-Black-Wolf#138512 In het privacy document van bunq staat zelfs dat je locatie en gebruikersdata met Google worden gedeeld. Er staat nergens dat dit anoniem is en valt volgens dat document onder de standaard Google privacy policy.
              Idem dito voor MaxMind en nog meer bedrijven.

              In sommige gevallen kan dat natuurlijk ook niet anders. Je kan niet anoniem een betaalkaart versturen, bijvoorbeeld.
              Ik neem aan dat voor de fraudebestrijding dit ook niet anoniem kan, het lijkt mij lastig om dat te doen als je geen idee hebt wie welke betalingen doet.

              Dus het idee dat bunq geen data met derden deelt is sowieso onjuist. De grote vraag is natuurlijk of je al die bedrijven kan vertrouwen. Er komen er ook steeds meer bij te staan.

              Mijn idee is in ieder geval dat hoe meer bedrijven de data hebben hoe groter de kans is dat er ooit iets mis gaat.

                @LH-Black-Wolf#138512 Did you read the privacy policy? “data = money”, bunq isn’t selling your data to anyone, it’s used to make the app better, that’s it.
                And just because it’s Google doesn’t mean you can’t trust them at all, yes they collect a lot of data and show you personalised ads and you can be against that!, but they always told you they do so, they never said "no we don't track you and no we don't show you personalised ads".
                What reason should they have to make an anonymous version of the tracker, if it’s not anonymous?
                So no, I don't think it's "suspicious" at best, just because they track me with other products, because they always told me they do.

                And just because you personally don't like a button here and there doesn't mean the overall data is useless.
                I remember old times with per merchant limits, and 3/4 different card limits. Yes, that was cool in theory, but the data showed bunq that this caused a lot of failed payments and confusion in the app, so they simplified it. Yes, it's maybe to simple now but since then I don't see any daily "Why did my payment got declined" posts on together anymore. So it surely helped a lot of people.

                I'm still in favour of an opt out option though.

                  @JeroenE#138513 Blocking trackers wouldn't help here, you didn't read the part about the cookies. The location part is for the Google Places API used to verify addresses, this would still be the case even with trackers disabled.

                    @johannes#138515 Google wordt ook voor fraudebestrijding gebruikt. Dat is zo'n groot begrip dat alle persoonlijke data daar onder valt. En dat wordt dus gedeeld onder de standaard Google privacy verklaring en dus niet anoniem.

                    Ik snap dat het blokkeren van trackers daar niet veel tegen doet, maar ik reageerde op de opmerking dat men Google niet vertrouwd. En Google krijgt dus ook op andere vlakken je data dus dan hoef je je niet zo druk te maken over die tracker.

                      8 months later

                      Tracking has no place in an app that deals with such sensitive data as finances, I find it very sad that the trackers have become more and more over time

                        @Tealk#194273 Als de trackers alleen maar gebruikersgedrag registreerd (dus hoe lang je in de App zit, op welke knopjes je klikt e.d.) is er toch weinig aan de hand?

                        Een tracker staat niet per definitie gelijk aan het verzamelen van allerhande gebruikersdata. Dat is maar net hoe het geĂŻmplementeerd wordt.

                        Van mij mogen ze tracken dat ik bijvoorbeeld nooit op de bomen bubbels klik en ook niet van gebruik maak van andere onderdelen in de App.

                        Met deze data kunnen ze de App verder optimaliseren, wat voor iedereen ten goede komt.

                        Dus trackers staan niet gelijk aan privacy issues!

                          @Polderdijk#194321 I see that quite differently, especially when the tractors come from the big players. If you want to dry something like that you can also use a selfmade system that no other companies have access to!

                            @JohnDo#138504 If this is true then it may be useful for bunq. However, as there are still quite a few users who are still lost in V3 (because let's be honest this version isn't as intuitive as the previous one) then they will tap all around to find the services they are looking for. In this case the accuracy of the trackers seems a bit less punctual than expected..

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